Jay Rai - UX Designer

Jay Rai

Based in Birmingham, UK. I turn complex problems into simple solutions. Always questioning & refining to improve a user's experience. Currently at TopCashback.

Selected work
TopCashback

SSO & Homepage Redesign

Led the end-to-end design of Single Sign-On across web and app, including account linking, onboarding and a wider redesign of the homepage and key landing pages.

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TopCashback

Payout Success Redesign

Redesigned the payout success page to create a more rewarding moment, while testing and iterating to significantly increase post-payout engagement.

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📈 +119% in TrustPilot CTs, +155% in Refer & Earn CTs.

Personal

Pinkbike Redesign

A personal product redesign exploring how Pinkbike's news, community and marketplace experiences could be modernised without losing their familiar identity.

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TopCashback

Refer & Earn Redesign

Redesigned one of TopCashback's most valuable acquisition journeys across web and app, using behavioural insight to simplify sharing and encourage repeat referrals.

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Freelance

Controlled Drugs Register

Designing a secure digital controlled drugs register for veterinary practices, replacing paper records with clearer workflows and stronger safeguards.

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